Accelerate! Patterson Animal Health Celebrates

By Vet-Advantage

July 24, 2019

Patterson Animal Health team members and partners celebrate results and look forward to the future.

Photo of Patterson Animal Health CEO

Patterson Companies Chief Executive Officer, Mark Walchirk

Patterson Veterinary Supply and Animal Health International employees and manufacturing-partners gathered in Kansas City, Missouri, May 15-17 for their 2019 National Sales Meeting, celebrating the successes of their just-concluded 2019 fiscal year and setting the direction for FY2020. More than 580 sales professionals, management and other leaders from Patterson Veterinary and Animal Health International joined over 270 manufacturing partners to learn from each other, and to learn about new Patterson Animal Health initiatives, products and technology platforms that will allow them to continue to meet the changing needs and demands of their veterinary, farm retail and livestock operations customers.

Patterson Veterinary Supply and Animal Health International, along with Canada’s Kane Veterinary Supply and the U.K.’s National Veterinary Service, form a business unit of Patterson Companies known as “Patterson Animal Health.” Representatives from all four organizations attended the meeting in Kansas City, the animal health corridor of the world.

Image of two Patterson Animal Health Leaders

Steve Leinenback and Kevin Pohlman

Plans for growth

The Patterson Animal Health business unit had reason to celebrate, turning in extraordinary results in their FY2019: market share and customer gains outpacing overall market growth, the strengthening of internal platforms and cutting-edge sales enablement tools and programs, and, importantly, the success the PAH business unit in reaching new levels in customer service and customer satisfaction. The meeting theme, Accelerate!, reflected the business unit’s plans to continue to grow, improve and accelerate those efforts and achievements.

Patterson Animal Health business unit President Kevin Pohlman opened the meeting, discussing the pace of change in the industry, customers and the organization is experiencing.  Addressing the group, Pohlman said, “It’s our purpose to understand and anticipate our customer’s needs, and respond in a way that helps them improve and grow their businesses – to help them innovate, improve, adapt, change and succeed.” Pohlman continued, re-affirming the business unit’s commitment to their customer’s success, saying “We will continue to find ways to connect people, animals, and technology to improve our customer’s experience with Patterson Animal Health, and improve their engagement with the customers they serve every day.”

Group photo of America Vet Dogs leaders

America’s Vet Dog’s Joe Worley (Afghanistan combat veteran ) with his service dog Galaxie

Good works

Following an address by Patterson Companies Chief Executive Officer, Mark Walchirk, George Henriques, the organization’s Chief Commercial Officer, discussed the good works enabled by the Patterson Foundation, including the awarding of higher-education scholarships to children of Patterson employees and grants to organizations who provide animal health and oral care services in underserved communities. Afghanistan combat veteran Joe Worley, representing grant recipient America’s Vet Dogs, took the stage with his service dog Galaxie, and shared the impact America’s Vet Dogs has had on his life and on the life other veterans and first responders. 

Thanking the Patterson Foundation and the attendees of the meeting, Joe kicked off the annual Silent and Live Auction to Benefit the Patterson Foundation. One of the highlights of the meeting, the auction featured items donated by employees and manufacturing-partners and raised more than $32,000 for the Foundation. 

The following day featured a full-day trade show and exposition, where over 70 manufacturers and suppliers discussed new products and innovations and engaged with sales representatives, sales managers, and other Patterson Vet and Animal Health International attendees. New practice management solutions, focused on helping veterinary professionals better care for their patients and their practice were also featured, as were Patterson-exclusive equipment offerings.

The final full day of the meeting was dedicated to education and training. Fifteen groups rotated through 23 different classroom sessions, resulting in over 2,100 hours of product and program education.

Group photo of Patterson Animal Health high achievers

Council of Excellence

High-achievers recognized

High-achieving individuals and teams were honored at the meeting’s closing event, the Patterson Animal Health BU Awards and Recognition Banquet. Animal Health International’s West Region sales representative Johnny Williams was recognized as Outside Sales Representative of the Year, and Animal Health’s High Plains Region, led by Region President Chub Klein, was recognized as Animal Health International’s Region of the Year. Animal Health also recognized Russ Mourton as Aspen Outside Sales Representative of the Year, and Doug Springer, Gary Crandall, Eric Peterson, Ashley Hagens, Allan Ketteler, Kate Seutter and Grant Howse as Regional Outside Sales Representatives of the Year.

Patterson Veterinary Supply’s Southwest, South Florida and Mountain sales offices were recognized as Patterson Veterinary’s Branches of the Year, with Shawn Gann named Equipment Specialist of the Year and Pete Kacinskas as Technology Specialist of the Year. Top Sales Performers included representatives Dave Pope, Bryan Kay, Brian Nydish, Greg Pounds and Nick Arvanitis, and Amy Ingleson, Erin Thornton, Katie Volpe, Kathleen Burdick, and Mike Wittrock were recognized for Top Sales Growth.

A total of 41 outstanding performers in the Patterson Animal Health business unit were named to the Patterson Animal Health Council of Excellence.

Pohlman concluded the meeting by thanking the manufacturing-partners and every Patterson Animal Health business unit employee for their contributions in FY2019 and stated he looks forward to continued success in FY2020, stating “We’re confident in our strategic direction. Our focus has been and will continue to be, on executing against our objectives in operations, investing in our employees, and continuing to doing all we can to make our customers successful. 2020 is going to be a great year!”

In: July Digital Edition 2019Topic: Cover Story