OCTOBER 2018, VOLUME 10, ISSUE 5

TABLE OF CONTENTS

»» PUBLISHER’S LETTER
What Have You Done for a Customer Today?
, by Chris Kelly

»» DISTRIBUTION
Back on Their Feet:
 Recovering and rebuilding from a natural disaster takes tome, by Graham Garrison

Critical Roles: Paige Deboben Ohlenburg, Territory Manager, MWI Animal Health

Up and Running: Stephen Short, Territory Manager, MWI Animal Health

Making Connections Count: Charles Dinsdale, Territory Manager, Patterson Veterinary

The Communication Link: Denise Deters, Territory Manager, Southwest Florida, Patterson Veterinary

Momentum!: Patterson Veterinary and Animal Health International’s 2018 National Sales Meeting

»» INSIDE SALES
Flu Awareness
Help your veterinary customers create awareness of the prevalence and prevention of canine influenza, by Dawn Singleton-Olson

»» SALES
Implementing Change Requires Effective Change Agents, by Pat Malone

Start Talking with Practices About Section 179 Tax Benefits, by Pam Foster

»» IS MY PRACTICE HEALTHY?
Allocate Resources Wisely, by Edward L. Blach, DVM, MS, MBA

»» DSR SUCCESS
Triple Crown: Manufacturer, distributor and veterinary team work together to ‘up’ the practice’s game. Dentistry is one example, by David Thill

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