June 2019, VOLUME 11, ISSUE 3

TABLE OF CONTENTS

»» EDITOR’S NOTE
Behind the Scenes with Behavior
, by Graham Garrison

»» SUPPLY CHAIN
Advancing the World of Veterinary Medicine: Covetrus’ national meeting was a chance for team members to celebrate the company’s launch and look forward to shared objectives in 2019 and beyond.

Over the Counter and Under Control: How MAP policies and smart online enforcement keep sales in veterinary hospitals, by Jeffrey H. Schick, CVPM, ESQ

»» INSIDE SALES
Heating Up: Summer-related products and services to discuss with your veterinary practice customers, by Dawn Singleton-Olson

»» SALES
Increasing Veterinary Practice VisitsWays you can help your veterinary practices better understand client trends, by Todd Brodersen

Sales Leadership and Integrity: Even in today’s fast-paced sales environment, don’t let integrity take a secondary role to expediency, by Patrick T. Malone

»» COVER STORY
Start the Behavior Conversation: Behavioral medicine in veterinary practices isn’t trendy — it’s essential, by Graham Garrison

»» IS MY PRACTICE HEALTHY?
Recruiting and Retention: It’s about Culture, by Edward L. Blach, DVM, MS, MBA

»» TRENDS
A Decent Start to 2019: The veterinary marketplace is showing promise with canine and feline vaccines. Flea and tick? The competition is exerting influence.

Lifestyle Vaccinations: Educating pet owners on the risks of specific lifestyle-related diseases, by Kara M. Burns, MS, MEd, LVT, VTS (Nutrition)

Heroes for Healthy Pets: A look at how an Infectious Disease Management Certification Program is designed to help keep pets safe from infectious disease, by Graham Garrison

CAPC Releases Annual Forecast: Weather, transportation contribute to increased risk of heartworm.

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