February 2019, VOLUME 11, ISSUE 1

TABLE OF CONTENTS

»» PUBLISHER’S LETTER
Aiming for High Engagement
, by Chris Kelly

»» INSIDE SALES
Matters of the Heart
The basics of heart disease in dogs and cats, and the tests and treatments your practitioners need for their patients, by Dawn Singleton-Olson

»» SALES
Infection Control and the Veterinary PracticeAs a rep, you’ll be doing your customers a favor by reviewing their current protocols against the 2018 AAHA Infection Control, Prevention and Biosecurity Guidelines, by Pam Foster

Engagement and SuccessStrategies to create more engaged clinics, by Pat Malone

»» IS MY PRACTICE HEALTHY?
Corporate Consolidation: Good or Bad?, by Edward L. Blach, DVM, MS, MBA

»» COVER STORY
Easy AccessTelehealth will help increase access to care and meet the demands of today’s convenience-minded pet owners, by Graham Garrison

»» TRENDS
The Vetalytix Report

»» INDUSTRY
Setting the Stage for What’s NextAVDA to change name, focus, to United Veterinary Services Association

»» COMMUNITY

Bridging the ConversationsThe Bridge Club aims to promote good communications among animal health professionals, by Graham Garrison

Veterinary Angels: After being forced to evacuate, one veterinary hospital was determined to meet the animal health needs of a displaced community, by Graham Garrison

One Animal at a TimeUC Davis responds to the Camp Fire, by Trina Wood

Former Vet Tech Volunteers to Help Animals Injured in Wildfires

»» EDITOR’S NOTE
Gravitating Toward Innovation
, by Graham Garrison

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